When you are thousands of miles away from home, it is nice to know that someone cares. It is nice to know that you have got a friend to talk to in your own language.
It is nice to know that the people in charge of your tour through Egypt share your ideals of organization, efficiency, tastefulness, and courtesy.
If you have a problem, it is nice to know that you are dealing with well seasoned experts whose professional reputation and long-standing connections in Egypt can help pull the right strings. Best of all, it is nice to know that you are dealing with intelligent, cosmopolitan people who share many of your interests in culture, language, tourism, and adventure.